Gempak77 Terms & Conditions — Malaysia Platform Usage Policy

1Acceptance of Terms & Conditions

Welcome to gempak77, an online betting platform operating in Malaysia. These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and gempak77 ("Platform", "We").

By accessing, registering with, or using any part of the gempak77 platform, you expressly acknowledge that you have read, understood, and agree to be bound by all the Terms & Conditions set out in this document, together with Privacy Policy and Responsible Gambling Policy us.

Gempak77 reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the updated terms.

2Registration Eligibility

To register and use the gempak77 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration — this is an absolute requirement that cannot be waived
• Is a resident or located in a jurisdiction where online betting is not explicitly prohibited under local law
• Has never been banned or suspended from the gempak77 platform previously
• Registering in your own personal capacity, and not on behalf of any third party
• Not currently on an active self-exclusion list on any gambling platform
• Has full legal capacity to enter into binding agreements

Registration at gempak77 is free and you can start playing with a deposit as low as RM10 only once account verification is complete.

3Account Management

Each user is permitted to hold only one (1) active account at gempak77 at any one time. Creating multiple accounts is a serious violation of these Terms & Conditions and may result in the following actions:

• Immediate closure of all associated accounts
• Forfeiture of all balances, winnings, and bonuses across those accounts
• Permanent ban from the gempak77 platform

You are solely responsible for:

• Keeping your gempak77 account login credentials (username and password) confidential
• Ensuring that the personal information in your account is accurate, up to date, and truthful
• Notifying gempak77 immediately if you suspect your account has been accessed without your authorisation
• All activity that takes place within your account, whether with or without your knowledge

Gempak77 reserves the right to suspend or close any account suspected of involvement in fraudulent activity, money laundering, or any activity that violates these Terms & Conditions, without prior notice.

4Deposits & Payment Methods

Gempak77 offers a range of convenient and secure deposit methods tailored for Malaysian players. The minimum deposit is RM10 and all transactions are processed with 256-bit SSL encryption.

All deposits must be made using a payment method registered in the same member's name. gempak77 does not accept third-party deposits. Any deposit suspected to originate from an unauthorised source will be investigated and may be returned.

5Withdrawals

Withdrawal of winnings at gempak77 is subject to the following terms:

• The minimum withdrawal limit is RM50 per transaction
• The maximum withdrawal limit is RM30,000 per day and RM100,000 per week
• Withdrawals will be processed to the same payment method used at the time of deposit, or to a Malaysian bank account registered in the member's name
• Processing times range from 1 to 24 hours on business days, depending on the payment method selected
• Identity verification (KYC) may be required before your first withdrawal or for amounts exceeding certain limits

Gempak77 reserves the right to suspend or decline withdrawal requests under the following circumstances:

• The bonus rollover requirement has not been fully met
• An investigation into suspicious account activity is currently underway
• Requested identity verification documents have not been submitted
• There is a discrepancy between the account information and the payment method on file

6Bonus & Promotions Terms

Gempak77 offers a wide range of bonuses and promotions for Malaysian members, including a welcome bonus, weekly cashback, free slot spins, and daily promotions. All bonuses are subject to the following terms:

• Each bonus carries a rollover requirement that must be met before a withdrawal can be made
• Rollover requirements are typically between 5x and 30x the bonus amount, depending on the type of promotion
• Each member is entitled to each type of bonus once only, unless otherwise stated
• Bonuses cannot be transferred between accounts or directly converted to cash
• Gempak77 reserves the right to void bonuses and any winnings derived from them if the applicable terms of use are breached

The following activities are considered bonus abuse and will result in bonus forfeiture and possible account closure:

• Opening multiple accounts to claim the same bonus more than once
• Using hedging strategies to meet rollover requirements at minimum risk
• Collaborating with other players to collectively meet rollover requirements
• Depositing and withdrawing funds with no genuine intent to play

7Game Rules

The gempak77 platform offers a wide range of game categories including video slots, Live Casino, blackjack, football betting, Sports Betting, virtual sports, and e-sports. Each game category has its own rules, available on the respective game page.

General rules that apply to all games on gempak77:

• All games use an independently certified Random Number Generator (RNG) to ensure fairness
• The RTP (Return to Player) value for each slot game is available in the respective game information section
• Gempak77 is not liable for any technical disruptions that occur during gameplay, including connectivity issues on the member's end.
• In the event of a technical or system error during gameplay, gempak77 reserves the right to void the affected round and refund the wager
• The use of automated software, bots, or any unfair methods to gain an advantage during gameplay is strictly prohibited

For sports and football betting (including the Malaysia Super League and English Premier League), the minimum and maximum bet limits for each market are as displayed on the gempak77 platform at the time the bet is placed.

8Responsible Gambling

Gempak77 is fully committed to responsible gambling. We believe betting should be an enjoyable form of entertainment, not a source of financial stress or personal hardship.

Gempak77 provides the following responsible gambling tools for all Malaysian members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Set the maximum loss amount you are comfortable with
• Session Time Limit: Limit the duration of each playing session
• Self-Exclusion Break: Take a temporary break from the platform for anywhere between 24 hours and 6 months
• Self-Exclusion: Register for a permanent ban from the gempak77 platform

To activate any of these self-control tools, visit the Responsible Gaming us or reach out to our 24/7 customer support team.

9Privacy Policy & Data Protection

The collection, use, and protection of your personal information on gempak77 is governed by our Privacy Policy which forms part of these Terms & Conditions.

In summary, gempak77 will:

• Collecting the personal information necessary for account registration, identity verification, and payment processing
• Protecting all your personal data with encryption and the latest security measures
• Not selling or sharing your personal information with third parties without your consent, except as required by law
• Using your data for marketing purposes only where you have given your consent

You have the right to access, correct, or request the deletion of your personal data by contacting us at support@gempak77.com.

10Limitation of Liability

To the extent permitted by law, gempak77 shall not be liable for:

• Any financial losses incurred as a result of betting activity on our platform
• Service disruptions due to system maintenance, technical failures, or events beyond our control
• Losses resulting from unauthorised access to your account due to your own negligence
• Indirect, consequential, or punitive damages under any circumstances

Gempak77's total maximum liability to you under any circumstances shall not exceed the amount you have deposited into your gempak77 account in the 30 days prior to the claim.

11Amendments to Terms & Conditions

Gempak77 reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon publication on the gempak77 website.

We will endeavour to notify members of material changes through:

• A notice on the main page of the gempak77 platform
• Email to the address registered to your account
• An in-platform notification when you log in

Your continued use of the gempak77 platform following any amendments constitutes your acceptance of the updated terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the gempak77 customer support team through the following channels:

• Email: support@gempak77.com
• Live Chat: Available 24/7 on the gempak77 platform
• Support Operating Hours: 24 hours a day, 7 days a week, including public holidays

Gempak77's Malay-speaking customer support team is on hand to assist you with any questions regarding your account, deposits, withdrawals, bonuses, or any technical issues you may be experiencing.